Privacy Policy

Last updated: 2025-07-01

This Privacy Policy describes how Divya Bihar Mission, a non-profit trust based in Raghopur, Supaul, Bihar, India ("we", "us", "our"), collects, uses, and protects your information when you visit our website and make donations or contact us. We are not a commercial business. We accept voluntary donations to support our charitable activities and issue receipts in accordance with applicable laws.

Information We Collect

• Contact details such as your name, email address, and phone number when you fill forms or contact us.
• Donation details such as donation amount, currency, and limited billing information needed to generate a receipt and meet statutory requirements (e.g., 80G receipts).
• Payment processing data is handled by our payment gateway (e.g., Razorpay). We do not store your full card/UPI credentials on our servers.
• Technical data such as IP address and basic device/browser information for security and fraud-prevention.

How We Use Your Information

• To process your donations and issue receipts.
• To communicate with you about our activities, acknowledgements, and updates (opt-out anytime).
• To comply with legal, accounting, and regulatory requirements.
• To protect our users and organization against fraud, abuse, or security incidents.

Sharing of Information

We do not sell your personal information. We may share limited information with service providers strictly for processing payments (e.g., Razorpay), sending communications, or fulfilling legal obligations. These providers process your data under their own privacy policies and applicable laws.

Data Retention

We retain donation and receipt records for periods required by law and for audit purposes. Other personal information is retained only as long as necessary for the purposes outlined above.

Security

We use reasonable administrative and technical measures to protect your information. However, no method of transmission over the internet is 100% secure.

Your Choices & Rights

• You can opt out of non-essential communications at any time.
• You can request access, correction, or deletion of your personal information, subject to legal limits.

Grievance & Contact

If you have questions or concerns about this policy or our data practices, please contact:

Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically for changes.